Warranty & Return


1. Warranty

Extreme Toys Australia warrants to the original consumer purchaser of the Product (“Purchaser”) that it will be free from defects in materials and manufacture on the date of purchase and will remain serviceable for a period of 24 months after the date of Purchaser’s purchase, subject to the exclusions in the following paragraph.

2. Exclusions from Warranty Coverage

This Limited Warranty does not cover Products purchased from unauthorized sellers or damage to the Product or any component part caused by any of the following: all external causes such as (but not limited to) dropping, accident, collision, abuse, vandalism, negligence, improper handling, maintenance, or storage, neglect; misuse such as riding over obstacles, overloading, racing, or otherwise using the Product contrary to the instructions and warnings contained in the user manual; normal wear and tear, deterioration of paint, trim and appearance items that results from use and/or exposure to the elements; cleaning with a high pressure water system, abrasives or solvents; damage and/or defects caused by unauthorized and/or improper attempts to repair, alter, disassemble or otherwise modify the Product or any of its components; damage caused by improper electrical connection, exposure to chemicals, water or excessive temperatures; and/or any damage and/or failure resulting from earthquake, fire, flood or other casualty or acts of God.

3. Exclusion and Limitation of Other Warranties

The preceding warranty is the exclusive warranty applicable to the Product and supersedes any prior, contrary or additional representations, whether oral or written. Any implied warranties, including any warranty of merchantability or warranty of fitness for a particular purpose are limited in duration to the one year period of the preceding warranty. 

4. Exclusive Remedy

If the Product fails to conform to the preceding warranties, the Purchaser must notify Extreme Toys Australia within a reasonable time and in no event more than 30 days after the discovery of the nonconformity by e-mail to extreme_toys@hotmail.com. Extreme Toys will provide a Return Authorization number and form. Purchaser must deliver the Product, together with proof of date of purchase from Extreme Toys. Purchaser shall be responsible for and must prepay any shipping expense for return of the Product. Extreme Toys will examine the Product and, in the event of a breach of warranty, will provide, at its sole option and within a reasonable period of time: (1) repair of any nonconforming Product or components or (2) replacement of any nonconforming Product or components with conforming product or components. Repaired or replacement products will conform to the warranty for the unexpired duration of the warranty period for the original, nonconforming Product. Extreme Toys may use used or repaired material for all warranty claims. The remedy selected by Extreme Toys in accordance with this paragraph shall be the exclusive and solve remedy for any breach of warranty.

5. Exclusion of Consequential, Incidental, and Other Damages

Extreme Toys Australia and its distributors and dealers shall not be liable for any incidental or consequential damages for breach of any warranty or for damages arising from nondelivery or from the use, misuse, or inability to use the product. 


1. Returns

Due to the nature of our products, we can only accept returns for items that have not been opened and in their original packaging. Ridden items will not be accepted. Returns must be initiated within 30 days after purchase. Please first contact us to request a return before shipping your item back to us.

To be eligible for a refund, your item must first be reviewed upon return. It must also be in the original packaging with all original contents. Customers are responsible for shipping returns to Extreme Toys at their own expense. We reserve the right to charge a restocking fee subtracted from the refund amount. Opened / used / damaged items may increase the amount of the restocking fee.

2.Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. If any fees such as shipping and / or restocking fees are applicable, that amount will be subtracted from the refund.


To return your product, you should mail your product to:

Extreme Toys Australia

187 Parramatta Rd

Annandale NSW 2038

Ph:02 9569 5088

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a pre-paid return shipping label from us, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.